A better solution for the Damage Prevention Industry
Request Demo
811 Call Center Integration
The 811 center will receive a response for every ticket that is created and closed.
Automatic Ticket Assignment
Auto assign 811 tickets to locate staff based on geographic zones.
Issue Positive Response
Issue Positive Response to 811 call center upon ticket completion.
AtlasOMS 811
As an 811 ticket is processed by AtlasOMS, a corresponding work task will be created inside AtlasOMS. Once the ticket is tracked within AtlasOMS, it can take advantage of the various functions that are provided by the platform such as work planning, assignments, work completion, etc.
Recieve all 811 ticket types and track relevant ticket information.
AtlasOMS supports all 811 ticket types from the 811 call center.
Issue Positive Response to 811 call center upon ticket completion.
When a ticket is closed AtlasOMS will issue a postive response to the call center.
Review a comprehensive reconciliation report to manage and track processed 811 tickets.
Track all tickets as they move throught the system. The reconciliation report helps you manage and report on your ticket activity.
Color code and use dynamic map symbols for 811 tickets based on priority and due date.
Adjust the map symbology to best represent the tickets by type and status.
Display 811 tickets on map with GIS information.
See the 811 tickets with your GIS layers on the same map.
Recieve alerts on all emergency tickets.
Both audible and visual alerts inform users when an emergency ticket arrives.
Upload locate and damage photos.
Capture data in real-time while you are on site. Useful for damage reporting.
Track damage reports and customize with your organizations data.
Record relevant information about any damage from hit facilities. Export reports in various formats including PDF.
Auto assign 811 tickets to locate staff based on geographic zones.
Record zones on the map to automatically assign tickets to responding locator teams.
* The 811 Logo is a registered trademark of the Common Ground Alliance and used with permission. The 811 Logo(s) are used for educational purposes only. Please visit www.call811.com for more information.